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I'm seeing
multiple or
unauthorized charges from
Dance Central Online
Dance Central Online is a monthly/yearly subscription service that charges you once a month/year on the date you signed up.
If you are seeing multiple charges or charges that you believe to be unauthorized from Dance Central Online, follow the steps below for your scenario.
I have a Dance Central Online account and I am seeing multiple charges.
Dance Central Classes
Anything that is comfortable and allows freedom of movement. In terms of footwear, you might find it easier to wear what you would normally wear, when you go out social dancing. Trainers (sneakers) are not generally recommended as they are sometimes difficult to move in, when dancing on the hardwood floors. Our preference is that you choose to dance in a pair of socks. Ensure that you carry the change of shoes/socks to the class. Outside or soiled shoes/socks are not allowed
Ladies: It is not compulsory to wear heels, but essential to have heel support (as in straps around the ankles or foot).
It really depends on the individual. Everyone can work at their pace and at the studio; we will try to accommodate your every need. But generally 6-8 months of regular training and practice put you in a good, confident position to socially dance. However, the learning in dance can continue for as long as you like. There are students with us who are still learning and training since the last 5 to 7 years. So sky is the limit !
Everyone, including our professional instructors, started from the beginning. Each time a new student begins their lessons, we remember what our first lessons were like. Our students are constantly telling us, how many people compliment their dancing when out at a club. The studio is a safe and supportive environment in which to learn to dance, and there is absolutely no reason to feel self-conscious. Our programs are designed to gradually allow you to express your new-found freedom on the dance floor. Take it at your own pace, you will soon feel comfortable and more confident.
If you are a beginner it is recommended that you take lessons twice a week with social dancing once a week; that would make it three days in a week to dance. If you have been taking lessons for a while it is ok to take many courses together so that you can explore yourself and get exposed to as much dancing as possible.
A Roll Over Credit or ROC is offered to a student who has registered and paid the fees, but for some reason is unable to attend. You can use the credit on a future course date instead. To avail this, a student can ask for ROC while cancelling class between 7 days prior to 72 hours before your course starts.
For a roll over to be valid, you have to not only apply for the roll over during the above window, but also at that time mention the month, where you would like to join. ROC’s are valid for 3 months from the date of issue and must be claimed within the validity. If you apply for an ROC and do not mention the month to us, your ROC will automatically get cancelled and your membership will stay as is. And in such a case no further requests will be entertained in the future. In essence, you cannot pay fees and show up to class as and when you feel like. You have to book a course and stay with it. if you fail to attend or communicate, the classes are counted and cannot be further adjusted.
After a course starts or during the 72 hours prior to a course starting, there will no roll over nor any refunds. ROC’s is not transferrable either. The decision to offer a ROC will be decided by Dance Central and your one point contact at Dance Central. In certain cases we may deny a ROC as well. All rights reserved by Dance Central.
In certain cases, a 50% cancellation charge may apply on producing valid documents justifying reasons of medical emergency etc.
Yes; all our instructors are very talented, qualified and, most of all friendly and helpful. All our instructors have to complete the Instructor Training Program before they start teaching classes. You can rest assured of the quality; it is consistent across all our studios.
Students have told us that besides learning to dance, they gain self-confidence, higher self-esteem, and improved posture and gain new friends, as well as a multitude of health benefits. Each person finds that dancing has helped them in different ways. Being a social dance form, it is also a great way to make new friends and grow your community.
These dance forms are not choreographed and are spontaneous and therefore your mind is constantly being used and so in the long run, we have noticed that as one ages, they have less chances of losing their memory and other related conditions.
You can WhatsApp our support team on 70-456-456-32 f(https://wa.me/917045645632)or latest updates
We are always happy to evaluate your dancing and advice upon the most appropriate class for you. However we recommend you to have a look at our individual course descriptions that will give you a better idea of which level of class you should join. Alternatively, for your information, if you are new to this style, irrespective of whether you believe you are two left feet or have had no prior background or have had some or considerable background in other styles, you will have to start from beginners or the basic level. If you have had prior training in Salsa or Latin Styles before, please talk to our support team on WhatsApp and they will guide you into a level that best suits you. Do note every school works with different foundation, syllabus and teaching methods. Its not important which level you are at, it is important to understand how your skill and training fits into our training modules.
At Dance Central, we believe that Salsa is the strongest and most comprehensive partner style. Training in this style enables you to understand a wide range of partnering techniques. Training in other styles would mean you may be exposed to only a part of the partnering fundamentals. In simpler language, A salsa dancer will be exposed to the fundamentals of Bachata and/or Kizomba, but, it isn’t the other way around. So being a skilled Dancer in Salsa is finding yourself in an extremely competent space in Bachata and Kizomba Classes. Fact check: All good bachata dancers have background in Salsa. There is not a single "GOOD” bachata dancer who has not trained in Salsa.
No. Most students in our group classes enter as individuals, and partners are rotated throughout the class if needed. Oddly on ocassions we run some offers as well. Feel free to ask us for offers when you connect with us. Request you to not ask for discounts. Our WhatsApp number is 7045645632. (https://wa.me/917045645632)
Dancing can be quite easy to learn. Like most new things, it will take time, but our instructors make learning as easy as possible and fun. A steady approach with regular practice will produce results in a short period.
Anyone who is able to walk can dance! Our students range in age from 13-70. Moving to the beat and coordinating with your partner are things that are easily learned at any age, although execution and becoming better dancers depends upon ones dedication which again is not subject to age. Age, Weight and the size of your body should never stop your from learning dance :)
I’m seeing charges after cancelling my Dance Central Online account.
If you are seeing charges on a new card that is not added to your Dance Central Online account, your financial institution has automatically updated this information as a courtesy.
Financial institutions do this to ensure that accounts using recurring payments remain in good standing when a new card is issued. In some cases, your financial institution may also allow recurring charges to continue on an expired card. If you have any concerns about this process, please contact your financial institution.
At Dance Centra Online, we take fraud, identity theft, and other unauthorized access very seriously. If you suspect someone is paying for a Dance Central Online account with your payment information without your consent, please contact us (javascript:void(0))immediately.
I’m seeing charges for Dance Central Online when I haven’t signed up on the website.
You can see your plan and price on your Account (undefined)details by selecting Plans and Booking Section (undefined)section.
You will be allowed to change your plans, only at the end of your billing cycle or at the end of your membership. We recommend you do that before your billing cycle auto-renewal is activated. Alternately you can also write to us on support@dancecentralonline.com for assistance.
Sign in to the Dance Central Online website and visit your Account (undefined)to update your payment information. See How can I pay for Dance Central Online? (undefined)above for accepted payment options.
NOTE: If you are being billed through a billing partner and not directly through Dance Central Online, please visit the third party's website to update your payment information.
Go to your Account page and follow the instructions. Alternately you can also connect with us on support@dancecentralonline.com (mailto:support@dancecentralonline.com?subject=I want to change my billing date)for assistance.
NOTE: When you change your billing date, your screen will display the amount that you will be charged to cover the days between your current billing date and the new one.
If you would like to see your billing history, click on Plans and Bookings from your Account (undefined)page.
We hate to see you go, but if you need to cancel your account and end your membership, simply follow the steps in How do I cancel Dance Central Online membership?(javascript:void(0))
I’m seeing charges on a card I didn’t provide to Dance Central Online.
How do I sign up for Dance Central Online?
Join the many subscribers who enjoy unlimited quality dance education with some of the finest instructors.
As a Dance Central Online member, you'll be billed once a month/yearly depends on subscription on the date you originally signed up. There are no contracts, no cancellation fees, and no commitments. If you decide Dance Central Online isn't for you, you always have the option to cancel online anytime, or by contacting us.
Signing up for a Dance Central Account account is easy! Follow the steps for below.
1. Visit www.dancecentralonline.com and log in
2. Choose the plan that's right for you. You can downgrade or upgrade at anytime.
3. Create an account by entering your email address and creating a password.
4. Enter a payment method.
That's it. Stream on!
To learn more about how Dance Central Online works, visit What is Dance Central Online?(javascript:void(0))
Visit our Pricing Plans (javascript:void(0))to get the details.
If you've forgotten or no longer have access to your Dance Central Online email or password, see I forgot my Dance Central Online Login or Password.(undefined)
If you know your Dance Central Online account email and password and can't sign in, then please email us on support@dancecentralonline.com.(mailto:support@dancecentralonline.com?subject=I can't Sign In - Please Help)
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