Question 1

Why was I charged for the free trial?

Accepted Answer

Dance Central Online has policies about free trials. For more information, visit About Free Trials.

Question 2

Why am I being charged more than I expected?

Accepted Answer

There are a few reasons you may be seeing a charge that was more than you expected.
Taxes - Depending on where you live, you may be charged taxes in addition to your membership price.
Fees - In some countries, card companies may charge an extra fee for cross-border transactions. Please note that even if we charge in local currency, banks or financial institutions may change the currency to USD.
Authorizations - If you've added or changed your method of payment, you may see an authorization for roughly the same amount as the cost of the monthly/yearly Dance Central Online membership. These requests are not charges, but may temporarily affect your available balance until your financial institution releases the funds.
Plan change - If you or someone in your household upgraded your Dance Central online plan, your bill will reflect the upgraded plan price.

Question 3

Why was I charged earlier than expected?

Accepted Answer

If your billing date is scheduled for a date that does not occur in a given month (such as the 31st), you'll be billed on the last day of that month instead.

Question 4

Why am I seeing multiple charges?

Accepted Answer

There are a few reasons you may be seeing multiple charges from Dance Central Online. Please visit I’m seeing multiple or unauthorised charges from Dance Central online for more information.

Question 5

What should I do if I don’t recognise the charges on my account?

Accepted Answer

If you don’t recognize a charge from Dance Central Online, please visit  I’m seeing multiple or unauthorised charges from Dance Central online.

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Popular Questions

What is Dance Central Online?

About Free Trials

Getting Started

Why do I see a messages that there’s a problem with my payment method?

Why isn’t my payment method accepted?

Manage My Account

How can I download the tutorials?

Is this the only place you showcase your videos?

Can't Watch

You may have accidentally restarted your account.

How much does Dance Central Online cost?

Why was I charged for the free trial?

Where can I see my plan and price?

How can I download the tutorials?

You may have multiple Dance Central Online Accounts.

Your financial institution may have updated your payment information.

What is Dance Central Online?

I’m seeing charges for Dance Central Online when I haven’t signed up on the website.

What should I wear for my dance lessons?

Why do I see a messages that there’s a problem with my payment method?

Pricing and Plans

I forgot my Dance Central Online Login

How long does it take to learn how to dance?

I am very shy and am afraid that I will feel self-conscious about dancing. Is this normal?

How often should I take dance lessons?

What is a ROC?

Will I have a good teacher?

Why should I learn to dance?

How much does it cost?

Which class is right for me?

Why Do I Need to start with Salsa?

You may be seeing an authorization.

Dance Central Online Billing and Payments

About Free Trials

Unable to view the videos

Someone may be using your payment information.

Why isn’t my payment method accepted?

You may have multiple Dance Central Online Accounts

Will I need a partner to take dance lessons?

How can I pay for Dance Central Online?

Is this the only place you showcase your videos?

Why am I being charged more than I expected?

How can I change my plan?

How do I update my payment information?

Why was I charged earlier than expected?

Is learning to dance difficult?

Can I pay for Dance Central Online in cash?

How do I change my billing date?

Can I pay for more than one month at a time?

Am I too old to learn to dance?

Why am I seeing multiple charges?

How do I sign up for Dance Central online?

How do I see my Dance Central Online billing history or monthly/yearly invoice?

What should I do if I don’t recognise the charges on my account?

Are there any additional fees associated with the monthly Dance Central Online Charge?

Dance Central Online Pricing &amp; Plans

I can’t sign in to Dance Central online

How do I cancel Dance Central Online membership?

Watching Tutorials

Why was I charged for the free trial?

Why am I being charged more than I expected?

Why was I charged earlier than expected?

Why am I seeing multiple charges?

What should I do if I don’t recognise the charges on my account?

Dance Central Online Pricing & Plans